Help & Support Center

Find Scrims helps competitive teams post and confirm scrims, run tryouts, and manage rosters in one place. Players can discover teams and tryouts; captains can list matches, track attendance, and hold no-shows accountable.

New accounts go through a short onboarding wizard: handle and region first, then at least one game role or staff discipline. If you have a pending team invite, finish setup and respond from your dashboard Invites tab. After onboarding you'll land on profile edit — add a photo so teammates recognize you — before browsing scrims. Captains: see the full invite + photo walkthrough on the blog.

Most actions require a completed profile. Finish onboarding with your handle, name, date of birth, region, and at least one game role or staff discipline. Until then, browsing is limited and create buttons stay disabled.

After onboarding, open Teams and create a team for the right game and region. From the Members tab, invite by email (great for friends without accounts) or handle (for players already on Find Scrims). Invites expire in seven days—send a fresh one if a link dies. Ask each member to upload a profile photo from Profile → Edit so the roster is recognizable on scrim night. Full screenshots and checklist live in the onboarding blog post.

Accept a team invite from your dashboard or the invite link, or apply to public recruiting teams from the player directory. You need a completed profile before joining. Looking for a team yourself? Mark looking-for-team on your profile and keep weekly availability updated.

Open your team page → Availability tab, create a poll with concrete windows and a close time, have the roster vote, then finalize the overlap. Pair polls with a weekly schedule template from the blog so you are not rediscovering Monday mornings every week.

Create or join a team first, then open Scrims and choose Post scrim. Set game, time, rank range, and map preferences. Other teams can request your listing; you confirm the opponent before match time.

Browse Scrims or Explore scrims, pick a listing that fits your team, and send a request. The listing team confirms you as the opponent. You need a team and a complete profile to request.

Teams post tryouts from the scrim marketplace. Players apply or receive invites, then see status on the dashboard tryout hub (reply needed, awaiting decision, or outcome). Staff evaluate sessions and record pass/fail outcomes.

We publish how-to guides and official Find Scrims event coverage on our YouTube channel (@FindScrims). Subscribe for setup walkthroughs, org management tips, and livestreams as we add them.

Open My support tickets to view platform or event-scoped conversations with staff. For general inquiries, sponsorship, or onboarding help, use the Contact page.